Slots City Casino Review

slots city casino review
Why should you join:
  • Bonus: C$2,500 + 500 Free Spins
  • Games: 4,500+
  • Payout time: up to 48 hours
  • Minimum deposit: C$20
  • Wagering requirement: 40x
  • License: Curacao

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Slots City Casino Review 2024

14 minutes

Last Updated: March 2, 2023


Slots City is a relatively young online casino established in 2021. It primarily focuses on the Canadian market but is available to players from many countries worldwide. 

This casino offers an elaborate welcome bonus scheme and over 4,500 games in its library.

As you’ve opened this review, you probably want to discover much more than just these basic aspects of Slots City, and you came to the right place. This in-depth Slots City casino review covers all the positives and negatives of this online gambling site so that you can make an informed decision, but make sure to check the site yourself.

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Why Play at Slots City Online Casino?

Looking for quick pointers? Here are the must-know advantages and drawbacks of Slots City casino:

⭐ Slots City Pros

  • Very enticing multi-tier welcome bonus
  • Slick mobile casino
  • Safe and well-secured platform
  • Thousands of casino games
  • No fees on deposits and withdrawals

⭐ Slots City Cons

  • Disappointing selection of regular bonuses
  • Games not certified for RNG and fairness

Slots City Casino Bonuses

Slots City Casino Bonuses

Although you can find some gems in its promotional section, Slots City bonuses for regular players are less valuable than you would expect from top Canadian casinos.

That said, the welcome bonus is unique and rewarding.

Let’s dive deeper and see what you can expect from Slots City casino bonuses.

⭐ Welcome Bonus for New Players

As we mentioned above, the welcome bonus offer is by far the best part of Slots City’s bonus selection. If you’ve been in the online gambling industry for a minute, you’re probably aware of casinos that offer multi-tier bonuses, which can get pretty rewarding.

Although we’ve seen our fair share of these, Slots City puts an interesting twist on such a promotion scheme.

It rewards you with a deposit match bonus on your first, second, third, fifth, and seventh deposits.

Needless to say, the bonus money can rack up nicely.

To be more precise, you can get up to C$2,500 and 500 free spins if you deposit to the maximum deposit match amount. For each of the five deposits you make, you’ll choose between three predetermined options.

  • The first is a 100% deposit match and 25 free spins if you deposit at least C$20.
  • The second is a 125% match bonus and 50 free spins for a minimal deposit of C$50.
  • Lastly, the third option is a 150% bonus match and 100 Slots City free spins for a deposit of at least C$100

So you are free to pick what works best for you based on the amount you want to deposit on the site.

⭐ Wagering Requirements & Bonus Terms

The wagering requirements for Slots City’s welcome bonus don’t give out many details. However, in the little information the casino provides, we’ve also found something unfavorable.

More specifically, it says that the maximum bonus withdrawal amount is up to the maximum bonus amount itself.

This is not great, to say the least, as it means that the casino caps your bonus winnings.

The wagering requirements are set at 40x for every segment of the five-tier welcome offer. This is slightly higher than the industry standard but not too unreasonable. However, every bonus is only available for 72 hours after you activate it, which does make it difficult to clear the wagering objective. The free spins are available for a different game for each deposit.

⭐ Slots City Bonus Codes 2024

As of writing this review, you can use World Cup-themed Slots City bonus codes when claiming the casino’s free spins promotions. Additionally, the casino has a bonus code bar, which you can even see right after signing up and before claiming your welcome bonus. So, you can expect periodical bonus codes.

⭐ Promotions & Offers

Slots City Casino promotions

Besides the expansive welcome bonus, Slots City also features several unusual promotions available for regular members. Most of them fall a bit flat, although you might find some value in others.

Firstly, there’s a World Cup-themed bonus in which you can get free spins by making a deposit and guessing the winner of featured World Cup matches.

There’s also a 50 free spins bonus for the Dragon Cave slot for every player who deposits at least C$25.

The third regular promotion featured in the “Promotions” tab is a Good Luck Horoscope.

But, this one had our reviewers scratching their heads, as it’s not actually a bonus of any sort. Instead, it only features recommended games for each zodiac sign, which seems a bit pointless.

Additionally, Slots City says that it offers a “VIP service for all.” While this does sound great in theory, in practice, it means that there aren’t any extra rewards for those who decide to put more time and money into this site.

So, while the welcome bonus is pretty solid, the other promotions don’t provide considerable value. From this perspective, if you want regular rewards for your long-term loyalty, there are better online casinos out there.

Online Casino Games

Online Casino Games

Slots City customer support couldn’t give us a precise number on just how many games are available at the site. That said, several pages on the casino’s site list that there are over 4,500 casino games available in its library.

This seems like a fairly realistic number looking at the overall diversity of games.

In terms of the overall game assortment, here are the most popular Slots City online casino games:

⭐ Slots City Slots

Out of the 4,500+ games the casino claims to include, most of the titles are online slots. In view of this, you’ll find tons of different-themed slot games, providing great variety and long-term gameplay value.

Looking at the list of featured providers, there are nearly three dozen names. Many of them are lesser-known providers most casino players won’t be familiar with, though you can also find companies like BetSoft, Quickspin, Yggdrasil, Pragmatic Play, and Habanero.

There aren’t any advanced filters you can use to look up slot games. The only options are to scroll down the list manually, list games by specific providers, or use the search bar to enter the game’s name.

⭐ Jackpot Games

While Slots City’s slot game selection lives up to the casino’s name, we can’t say the same about its jackpot game library. This isn’t a huge problem in itself, but the lack of jackpot game providers is a bit strange.

There are no names like NetEnt, Microgaming, or Playtech on the casino’s provider list. In other words, you won’t find overly rewarding jackpot slots.

⭐ Live Casino

live casino games

Slots City has a respectable collection of live casino games grouped in a separate “Live” section, with just under 100 titles available. That said, the casino also lacks live casino software from well-known live casino providers.

The bulk of its live casino games is provided by Pragmatic Play.

While Pragmatic Play is still a quality game provider, its live casino games don’t rank at the same level as those from Evolution Gaming, Playtech, or Ezugi.

⭐ Bingo

Bingo games aren’t listed in a separate category, but they are easy to find, as you’ll get a handful of results just by typing “bingo” in the search bar.

With that in mind, there’s a solid albeit not too diverse selection of bingo games, with titles from Wazdan and Belatra, among other software providers.

How to Join Slots City

Signing up with Slots City is simple, although you should be ready to fill out many personal details and disclose your address immediately. With that in mind, here’s how to create an account with Slots City:

  1. Click on the “Register” button in the top right.
  2. Sign up using your phone or email.
  3. Fill out additional information/address.
  4. Choose a bonus.
  5. Enter the deposit amount and other details.
  6. Complete your first deposit.
  7. Select a game and start playing!

Mobile Slots City Casino

Mobile Slots City Casino

If you prefer playing casino games on your mobile or tablet device, you can enjoy a fantastic Slots City mobile casino. It works the same way as the desktop platform, so you don’t have to compromise on any features if you want to go fully mobile.

⭐ Slots City App

In line with what we’ve said above, it’s also important to mention that there currently isn’t a Slots City app to download. The casino says you don’t need to install any additional software and can access the mobile casino directly through your iOS or Android browser.

Payment Methods at Slots City

Payment Methods at slots city casino

Slots City has a very compact cashier section without placing too many options at your disposal. The internal operating currency of the casino is the Canadian dollar, so you should be mindful of exchange fees if playing from a country other than Canada.

Here are the most popular deposit methods available at Slots City:

  • Interac
  • Bitcoin
  • Ethereum
  • Litecoin
  • Tether

You can also use traditional payment options such as bank cards, so you should not have any problems depositing the money.

⭐ Instant Deposits

The minimum amount for deposit transactions is C$20 or an equivalent in a supported cryptocurrency. The casino states that the commission for depositing funds into your account is always 0%.

There’s no exact information on how long the casino will process your deposits. However, the support staff assured us that the deposits are processed quickly and are added almost instantly to your account balance.

⭐ Fast Payouts

The minimum withdrawal limit for payout transactions is C$50 when using Interac or a cryptocurrency equivalent while withdrawing through one of the supported crypto payment methods.

The maximum withdrawal limit for regular non-jackpot winnings is set at a very low number, at C$1,000 per week and C$6,000 per month.

The casino wouldn’t give us the exact time it takes to process a transaction. However, it said that the maximum withdrawal time is 48 hours, although this can be significantly shorter if your account is fully verified.

Now to the unusual and unnecessarily complicated part of its payout section. To quote Slots City, “Withdrawal without commission is guaranteed only after the User makes bets for an amount that is not less than the deposits made. Otherwise, the Website may withhold a commission of 5% of the amount withdrawn”.

This is crucial to keep in mind to avoid any unpleasant situations in case you change your mind before spending your deposit.

Safety and Security

slots city Safety and Security

Slots City is generally a very safe and secure online casino. It uses industry-standard SSL encryption and features a DMCA-protected stamp on the footer of every page.

The latter comes in the form of a clickable link, where you can find more information on this protection service.

⭐ Licensed by Antillephone N.V.

Slots City online casino is a brand owned by SHARKSCODE B.V., a company registered in Curacao and licensed to offer online gambling content by Antillephone N.V. as of December 2020. This licensing authority might not sound very familiar, but it is one of the four master license holders in Curacao.

⭐ Fair Play with Certified RNG

Slots City really lacks transparency when it comes to its fair play policy and RNG. Namely, there’s no mention of fair play or RNG in its games anywhere on its Privacy Policy, Terms & Conditions, or FAQ pages. There’s no game fairness certification in sight, either.

The only brief mention of this is in the game library itself, where Slots City states how certainty and fairness are the main mottoes of its platform. If the casino stands by this statement, it should be much more transparent and provide significantly more information on this essential topic.

⭐ Responsible Gambling

You can find a link to the Responsible Gaming section at the footer of Slots City’s page. While it’s good to see that Slots City features such a page, it’s quite slim compared to the standard Responsible Gaming pages you can find on other reputable Canadian online casinos.

Sure, you can find general info on self-exclusion and how to limit your account, but this is pretty much where the helpful pointers stop. There aren’t any helpful tests, advice, or links to reputable organizations that deal with gambling addiction.

⭐ Verify Your Player Account

Slots City is very stringent in its KYC practices. From the moment you sign up, you will be prompted to provide your identification details. If you go to the cashier before confirming your account, you won’t be able to withdraw any winnings. Instead, you’ll receive a message to provide additional details.

In other words, you can only deposit without confirming your identity.

Moreover, when you decide to undergo the verification process, you’ll need to submit identity documents, payment documents and confirm your address to fully verify your account. You’ll also have to confirm your phone number.

You will be allowed to withdraw money after clearing all of these criteria. Considering all of this, it’s not wise to sign up with Slots City from an unsupported country. What’s more, as the casino is very serious about its KYC, you should be absolutely certain that you can provide all of this information before putting any money into the casino.

Customer Support

customer support

Slots City provides live chat and email support channels you can reach out through.

Furthermore, unlike most online casinos that are limited to these two options, Slots City also provides a contact phone number.

Out of these three options, the best method to reach out to support is the standard live chat, with the live chat button being available on the bottom right of every page.

When you click on this button, you can choose between three options—reaching out through Facebook Messenger, direct live chat, or navigating to the FAQ section.

However, there are some issues with all three options. Starting with the latter, the FAQ section is not very detailed and is missing a lot of key information, especially regarding the financial side of playing at Slots City.

Moreover, live chat is practically worthless if you don’t have an account, as the representatives will ask you for your account ID to even answer the most basic questions.

There are also links to Slots City’s Facebook, Instagram, and WhatsApp profiles. With all of this in mind, Slots City certainly doesn’t lack when it comes to the quantity and diversity of its support section, but it could be much more helpful than it is now.

Slots City – Targeting Canadians, Available Worldwide

Regardless of the location you sign up from, the deposit bonus and main currency will be set in Canadian dollars. Moreover, the casino itself advertises as the “Best Canadian Online Casino.” So, it’s clear that it primarily targets players from the Great White North.

However, you don’t have to be from Canada to sign up for this casino, as players from many countries worldwide can join.

In fact, on the casino’s Terms & Conditions page, you can find the specific countries and territories whose players can’t sign up with Slots City. This includes countries like the US, the UK, and France, but also the province of Ontario in Canada.

Conclusion of Slots City Casino Review 2024

Slots City casino starts off strong with a comprehensive welcome bonus that will keep the rewards coming for five of your seven initial deposits. It backs this up with a rich library of over 4,500 casino games.

For most players, this is enough to commit to this casino.

However, it would be careless of us to conclude this in-depth Slots City casino review without addressing the negatives. From the lack of transparency on fair play and RNG software to disappointing regular bonuses and discouraging support service, any of these aspects can be a deal-breaker.

So, it’s vital to consider both sides before signing up. This isn’t to say that you shouldn’t give Slots City a chance, but make sure to understand what to expect before registering your account.

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