Jackpotcity Casino Review

Jackpotcity, what’s in a name? Well exactly what it says on the tin! Jackpotcity is one of the oldest, most popular online casino websites worldwide,

Here, you can sign up and play over 500 different casino games from world-class casino software providers like Microgaming, NetEnt, and Playtech.

Their top progressive jackpot slots like Mega Moolah, Major Millions, Treasure Nile, and Wheel of Wishes which stand at millions of dollars regularly get hit by slot players whose lives change within a second after hitting that one lucky spin.

Even if you’re not that much into slots, but prefer classic casino table games like Roulette, Blackjack, and Baccarat instead, Jackpotcity has got you covered with their huge selection of over 60 different table games playable in both RNG software and live casino game format.

In this Jackpotcity Casino review, we are going to put this Vegas-themed casino website in our spotlight and leave no stone unturned.

We will be discussing the pros and cons of this online casino, its game selection, bonuses, app, customer service, and more. Read on to find out everything there is to know about Jackpotcity Casino.

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Jackpotcity Casino Key Facts

Welcome Bonus

$1600

Win rate

97.84%

Payout time

1 – 2 business days

Minimum deposit

$10

Wagering requirements

70x

License

Malta Gaming Authority

Jackpotcity Casino Review: License & Security

Whenever real money is involved, you want to make sure everything happens in a legitimate and fair way.

For this reason, our casino experts have taken a deep dive to check whether Jackpotcity is playing by the rules.

Luckily, everything seems okay as Jackpotcity is owned by a company called Baytree Interactive LTD, a Guernsey company registered at Ground Floor, Kingsway House, Havilland Steet, St Peter Port in Guernsey.

This company has a valid gambling license, issued by the Malta Gaming Authority under license number MGA/CL1/145/2007.

This means they are allowed to offer casino games to players and that they are audited yearly by the commission to make sure they are paying out as they should.

Our experts also found out that all of their games are being inspected on a bi-yearly basis by a company called eCOGRA.

This is an independent testing agency that checks the fairness of online slots and other games of chance.

jackpotcity casinoAs far as safety is concerned, the entire Jackpotcity Casino website is protected with military-grade SSL-encryption technology.

This keeps hackers and other cybercriminals at bay and makes sure your personal and banking details are safe with this online casino.

Another thing that our experts have to give bonus points for is the fact that Jackpotcity is actively combating gambling addiction by partnering up with BeGambleAware.

Features of Jackpotcity Casino

So, what can you actually do at Jackpotcity Casino? Well, you can play over 400 different online slots, to begin with, over 60 different table games like blackjack and roulette, play live casino games and even online bingo.

Although we have to be honest and say that a selection of about 500 casino games is decent, it certainly isn’t the biggest game library we have seen as there are online casinos with over 4,000 different casino games.

The amount of software providers Jackpotcity works with is also rather minimal compared to most other online casinos. In this regard, we would have expected more from a casino that praises itself for being in business since 1998.

Jackpotcity Bonuses and Promotions

Every online casino offers casino bonuses and promotions to its players to keep them excited. In this part of our Jackpotcity review, we will take a close look at all the bonuses and promotions Jackpotcity gives to its players.

100% up to $1600 Welcome Bonus

New players are warmly welcomed by Jackpotcity Casino with quite a large welcome bonus compared to other online casinos.

On their first four deposits, they can count on a 100% match bonus of up to $400 each. To be eligible for this welcome bonus, players only need to deposit $10 or more.

Now, although this welcome bonus certainly is higher than most other online casinos offer, with $500 to $750 being the industry average, it’s the fine print that we don’t really dig at this casino site. The wagering requirements on the bonus are outlandish, so to speak.

jackpotcity casino review welcome bonus

Players have to wager the received bonus money 70 times to be able to cash out any winnings. From all the online casinos that our experts have reviewed, this must be the highest they have seen in a long while.

Frankly, most of them didn’t even know there were casinos with these absurdly high wagering requirements.

If these high wagering requirements weren’t enough, then allow us to inform you that all slots have 100% wagering contribution, except NetEnt slots, which only contribute 50%.

This is the weirdest thing we have seen in a long while, why would one decide to make the most popular slots contribute only half? It is so that nobody can successfully play through bonuses.

If you thought this was the most horrible part about Jackpotcity Casino’s bonuses, wait until you read through this.

In their bonus terms and conditions is a passage saying: if you play any of the excluded games (baccarat, craps, progressive jackpot slots) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at their sole discretion.

So, what exactly is the point of calling yourself Jackpotcity, enticing people to play, you know, jackpot slots, and then having this passage in your terms and conditions. Our experts highly recommend not accepting the welcome bonus offered by Jackpotcity.

Promotions for Existing Players

According to the Jackpotcity Casino website, loyal players are rewarded with a whole range of promotions.

jackpotcitu casino promotions

However, none of these promotions are highlighted on their website. All offers are uniquely tailored to players and only communicated by email after you join the casino.

How to Register an Account at Jackpotcity Casino

Jackpotcity is not a pay’n play casino. This means you will have to sign up for an account with them first.

Luckily this process takes only about 10 minutes of your time and only has to be done once. To create a Jackpotcity Casino account, simply follow these steps:

  1. Go to the Jackpotcity Casino website and click on the orange ‘Signup’ button.
  2. Select the country you are residing in, choose a username and password for your account, and fill in your personal information.
  3. Agree with the terms and conditions and privacy policy of Jackpotcity and optionally opt-in for their welcome bonus and promotional offers by SMS, phone, and email.
  4. Click the purple ‘Register’ button below the form to finalize the registration process.

Note that although you don’t need to prove your identity yet, we highly recommend doing so after signing up so that you don’t need to do this when you request your first withdrawal.

You verify your identity with Jackpotcity Casino by logging into your account, clicking your avatar icon, and then clicking on ‘verify account’.

When you do this, a pop-up window will show up where you will have to upload a picture of your passport, national ID card, or driver’s license.

Once you have done this, it can take up to 48 hours before Jackpotcity Casino has verified your account.

Jackpotcity Casino Review: Deposits & Withdrawals

Jackpotcity Casino offers 8 different payment methods to easily and conveniently deposit money into your casino account with them.

You can deposit with Visa, MasterCard, Interac, iDebit, Trustly, Skrill, and Neteller. They don’t accept PayPal, crypto, or Play+ card deposits.

jackpotcity casino banking

The minimum deposit amount is $10 and no information is known about any upper limits. You can only withdraw funds using the same payment method you used to deposit funds into your account and it can take up to 3 business days before your withdrawal request is processed.

It might be the case that you will have to send a recent utility bill or bank statement not older than 3 months apart from uploading your identity documents in order to successfully submit a withdrawal request.

Jackpotcity Casino Review: Games & Providers

Jackpotcity is mostly a Microgaming casino. This means that you can play almost every Microgaming slot on their website, which are about 500 different real money slots covering all sorts of themes, movies, and music bands.

You can play Egyptian-themed slots or slots that are based on fairy tales, the choice is entirely up to you and there probably is a slot or two that you will like.

Recently they added NetEnt slots as well. NetEnt is considered to be the number one casino software provider when it comes to online slots. They produce very high-quality 3D slots with innovative game mechanics like Starburst, Gonzo’s Quest, and Koi Princess.

Apart from a wide range of slots, Jackpotcity also features a live casino where you can play live dealer games from Evolution Gaming.

Evolution Gaming is the best casino software provider when it comes to live casino games so you can rest assured you’re only going to be playing the absolute top-notch live casino games on Jackpotcity Casino.

Slot Machines

Jackpotcity features classic slots, progressive jackpot slots, and 3D slots in all sorts and sizes. They have very simple slots with just a single pay line like Random Runner and complex slots with hundreds of ways to win.

jackpotcity casino slots

They do not have bonus buys slots, which is a bit of a bummer as those are actually the most popular at the moment. Thunderstruck 2, Fortunium, and Break da Bank Again are among the top titles in their game library.

Table Games

Jackpotcity has a vast range of table games available to play. You can play multiple types of online blackjack like Atlantic City Blackjack Gold, Big Five Blackjack, Bonus Blackjack, Spanish Blackjack Gold, various roulette games, and Baccarat and Punto Banco games.

Note that most of these table games are playable both in RNG software mode and in Jackpotcity Casino’s live casino.

Live Casino

Jackpotcity Casino has about 100 live casino games available in their bustling live casino. You could play a round of Live Roulette, Live Blackjack, Live Baccarat, or participate in game shows like Monopoly Live and Football Studio.

jackpotcity live casino review

All these live casino games are presented by live dealers and streamed in HD quality from the world’s most renowned casinos.

Watch the action unfold with your own eyes whilst chatting with the dealer and other players using the built-in chat feature.

Bingo

Jackpotcity Casino has a series of bingo, keno, and video bingo games as well. These bingo and keno games are what make Jackpotcity rather unique, as not many other online casinos have these types of games.

On Jackpotcity you can play Super Snowball, Bingo 75, Bingo 90, and several other types of bingo and keno games, all with different rules and minimum and maximum betting limits.

Needless to say, if you’re a fan of online bingo, you should definitely check this part of Jackpotcity Casino out.

Jackpotcity Casino Review: Mobile App

Jackpotcity has an app available for both iOS and Android devices that you can download either directly from their website or from the Apple Store or Google Play Store.

With the app, you can play about 80% of their entire game selection, including their live casino games.

Most of their games are coded in HTML 5, which makes them responsive and perfectly optimized for mobile gameplay.

All the buttons and texts will automatically adjust to the screensize of your device, which makes playing any casino game a breeze.

One of the things we really like about the Jackpotcity app is that you can easily deposit money and request withdrawals from your phone with it. This is not the case with most other casino apps.

User Experience

Although we like most of Jackpotcity’s website in terms of design, layout, and general look and feel, we don’t like the fact that you cannot play any free casino games in demo mode, let alone even browse their game library without signing up for an account first.

This is really a weird thing and we haven’t encountered anything like it on other casino websites.

Customer Support

In the case you run into any problems with your Jackpotcity Casino account, you can always contact their multi-lingual support by live chat or email.

They do not offer support by phone nor is the live chat feature available for non-logged-in users.

This could be improved because it might be the case that you cannot log in to your account for some reason, and then you have to send an email rather than being able to contact them via live chat, which is a bit of a bummer.

Jackpotcity Casino Review – Our Verdict

Although Jackpotcity Casino is in business for over 20 years, there are certainly some things they can learn from more modern casinos.

For instance, the fact that they should actually showcase their available games on their site and allow visitors to play their games in demo mode.

Another thing they should consider is adding way more casino software providers because with only three they are not going to compete with casinos that offer games from over 50 different providers.

Last, but not least, they should really get rid of their insanely strict bonus terms as they are outlandish and probably the biggest reason players sign up at other casinos instead of with them.

All this being said, Jackpotcity Casino is still worth joining, but we recommend you avoid bonuses and stick to playing with your own funds instead.

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